Click and collect
Our free Click and Collect service Brunswick and Rowville stores only (VIC). Simply pick and pay for your product via the website and within 2-4 business days your order will be waiting for you. We’ll send you an email as soon as it’s ready.
For more information about the status of your order, please feel free to call us at 93836666.
Disclaimer: We will hold your order for 10 working days after it is ready. Please make sure you will be able to collect during that timeframe.
Order Dispatch and Public Holidays
We remain closed on all Victorian public holidays.
All orders placed on the day prior to non-working days, including weekends and public holidays, will be processed on the following business day. This is to ensure minimum transit time.
All orders placed before 1pm will be dispatched on the same day. All orders placed after 1pm will be dispatched the next business day. Please understand that during busy periods this might not apply.
Tracking your delivery
All deliveries are made by registered courier and will require a signature upon delivery.
Upon completing an online purchase, you will receive an email with your Order Confirmation and delivery details. You will also be provided with a link that will allow you to track the status of your delivery.
Back Orders
Lost or damaged goods
In the unlikely event of your goods being lost or damaged in transit, please call us within seven working days of placing your order to enable us to assist you.
Weather
All our products are fresh, delicious and top of the range. However, we recommend that you make a note of the delivery time-frame to your area, and choose carefully, as some products may be susceptible to weather-related damage during the warmer months.
EVERYONE LOVES OUR CHOCOLATE!!! Chocolate does melt when temperatures are high, so choose carefully, especially during the warmer months or even if you are lucky enough to live where the sun always shines!
We do apologise, but it will be beyond our control if the chocolate deteriorates during shipping because of the weather.
Payment options
Online Payment by Credit Card: Provide your credit card details during checkout on our secure site. We accept MasterCard and Visa.
